Terms and Conditions
Introduction
- These terms apply to all users of Casino Kingdom
- By registering you confirm you are 18+ and in New Zealand
- We may amend terms; continued use means acceptance
Please read this document. It covers account use, bonuses, withdrawals and disputes. We want you to understand your rights and ours. We may update terms from time to time; check back periodically. Only one account per person; we may close multiple accounts and forfeit balances.
Bonus Terms
Welcome bonuses and promotions have specific conditions. Game weights, time limits and max bet rules vary. Check each offer before you claim it. Slots typically count 100% toward wagering; table games may contribute less or be excluded. Each offer has specific conditions. Read the full terms before you claim any bonus.
Key Points
- Wagering must be completed within the stated period
- Max bet per spin may apply during bonus play
- Bonus and associated winnings can be voided for abuse
We define abuse as multi-accounting, chip dumping, bots or exploiting errors. Our systems detect these and we take action. Violations may result in account closure and forfeiture of bonuses and winnings.
Deposits and withdrawals are subject to our payment policy. Identity verification may be required before first withdrawal. Funds must be used for gaming and cannot be transferred to other players. Deposits are usually instant; withdrawals may take 24–72 hours. All games use certified RNGs; results cannot be predicted or manipulated. Withdrawals must go to a payment method in your name. We may request source-of-funds documentation in some cases.
For questions, contact support via live chat or email. If you're unhappy with a decision, you may escalate to our complaints team or an independent dispute body. We aim to resolve issues fairly and promptly. Check the cashier for minimum and maximum amounts by payment method.