Privacy Policy

Casino Kingdom respects your privacy. This policy explains what we collect, why we need it and how we protect it. We process data in line with New Zealand privacy principles and applicable regulations.

• We collect data when you register, deposit, play and contact support
• We use it to run your account and comply with law
• We do not sell your data to marketers

Our security includes encryption, access controls and regular reviews. We take breaches seriously and will notify you if your data is affected. We collect account details, payment information, gaming logs and technical data such as IP address. This helps us verify your identity, process payouts and prevent fraud.

Marketing and Communications

1. You can opt in or out of promotional emails at any time
2. Account-related messages (e.g. withdrawals) are always sent
3. We may use your data for responsible gambling checks

If you opt out, you'll still receive essential account communications. You won't receive offers or news until you opt back in. We use cookies to remember your preferences and keep you logged in; you can manage these in your browser settings.

International Transfers

Some data may be processed outside New Zealand. When this happens we ensure appropriate safeguards (e.g. standard contractual clauses) are in place. We retain data only as long as required by law or our licence.

You can request access to your data or ask for correction. We aim to respond within 30 days. We may share data with payment providers, regulators or fraud services when necessary; such sharing is governed by strict agreements. For questions, contact our support team. In some cases we may need to retain data for legal reasons even after you close your account. We may also collect data when you participate in promotions or use features like live chat. Our systems use encryption and access controls to protect your information. Staff receive regular training on data protection.